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Below is an overview of the latest developments within the UM Student Monitor.

Customer satisfaction catering

On behalf of UM and Albron Flycatcher examines the satisfaction of students and employees about the catering services within UM twice a year. This time ...


Improvements customer satisfaction survey catering

Twice a year, the catering locations are evaluated using this questionnaire. Based on the comments during previous Flycatcher surveys, Albron and ...


Conditions for Participation and Privacy Statement update

In March 2019 we updated our Conditions for Participation and Privacy and Cookie Statement in order to make it easier for you to gain insight in your ...


Customer satisfaction catering

On behalf of UM and Albron Flycatcher examines the satisfaction of students and employees about the catering services within UM twice a year. With a higher ...


Improvements customer satisfaction survey catering

Twice a year, the catering locations are evaluated using this questionnaire. The comments below were expressed during the Flycatcher edition of May 2018. ...


Catering customer satisfaction on the rise!

A customer satisfaction survey among students and staff was conducted over the past weeks on the catering services provided by Albron at UM. This latest ...


Customer satisfaction survey for UM catering services

Twice a year, a customer satisfaction survey is carried out for the catering contract. From 14 to 25 May, you will be able to score the catering services ...


Improvements restaurant & catering

Twice a year, the catering locations are evaluated using this questionnaire. The comments below were expressed during the Flycatcher edition of May 2017. ...


Results survey restaurant & catering May 2017

The results of the restaurant & catering survey May 2017 are available. These results are only available in Dutch. To read the summary click here. ...


Results student satisfaction survey 2015-2016

The Executive Board commissions an annual survey for the Student Monitor. This allows the Executive Board to keep abreast of how people experience and...


Results cleaning survey april 2016 City centre

  The results of the cleaning survey april 2016 City centre are available. These results are only available in Dutch. To read the summary, click ...


Results cleaning survey april 2016 Randwyck

  The results of the cleaning survey april 2016 Randwyck are available. These results are only available in Dutch. To read the summary, click ...


Results cleaning survey october 2015 City centre

The results of the cleaning survey october 2015 City centre are available. These results are only available in Dutch. To read the summary, click here. ...


Results cleaning survey october 2015 Randwyck

The results of the cleaning survey october 2015 Randwyck are available. These results are only available in Dutch. To read the summary, click here. ...


Results student satisfaction survey 2014-2015

The Executive Board commissions an annual survey for the Student Monitor and a biennial survey for the Service Monitor. This allows the Executive Board ...


Results cleaning survey october 2014 City centre

The results of the cleaning survey october 2014 City centre are available. These results are only available in Dutch. To read the summary, click here. ...


Results cleaning survey october 2014 Randwyck

The results of the cleaning survey october 2014 Randwyck are available. These results are only available in Dutch. To read the summary, click here. ...


Results survey restaurant & catering May 2014

The results of the restaurant & catering survey May 2014 are available. These results are only available in Dutch. To read the summary click here. ...


Results cleaning survey october 2013 City centre

The results of the cleaning survey october 2013 City centre are available. These results are only available in Dutch. To read the summary click here. ...


Results cleaning survey october 2013 Randwyck

The results of the cleaning survey october 2013 Randwyck are available. These results are only available in Dutch. To read the summary click here. ...


Results survey restaurant & catering May 2012

Flycatcher carries out surveys on behalf of Maastricht University and Albron twice a year, to assess the level of satisfaction of students and employees ...


A quarter of the interns have suffered sexual harassment on one or more occasions

A quarter of the interns have suffered sexual harassment on one or more occasions.  A Flycatcher survey commissioned by Maastricht University ...


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